Székely Réka
About Székely Réka
Székely Réka is a Customer Service Representative at TELUS in Braşov, Romania, with a background in sales, back office, and administrative roles, and holds a PhD in Linguistics from Universitatea Transilvania din Brașov.
Current Role at TELUS
Székely Réka is currently employed as a Customer Service Representative at TELUS in Braşov, Romania. She has been working in this role since October 2019. Her responsibilities include assisting customers with inquiries, providing support, and ensuring customer satisfaction through effective communication and problem-solving skills.
Professional Experience in Romania
Székely Réka has accumulated considerable experience in customer service and administrative roles throughout her career in Braşov, Romania. She worked as a Sales Agent at OPEN MIND ROMANIA for nine months between 2018 and 2019. Prior to that, she spent two years as a Back Office Agent at CGS (Computer Generated Solutions) from 2014 to 2016. Réka also served as an Administrative Officer at EMNT from 2011 to 2014, adding three years to her professional journey.
Educational Background
Székely Réka pursued her higher education at Universitatea Transilvania din Brașov, earning multiple degrees. She completed her PhD in Linguistics, enhancing her expertise in this field. Additionally, she earned a Master's degree in Linguistic Studies for Intercultural Communication from 2018 to 2020. Réka also holds a Bachelor's degree in American Studies, completed over three years from 2015 to 2018.
Skills and Attributes
Székely Réka is known for her strong oral and written communication skills. She is recognized for being creative, empathetic, and thorough in her work. These attributes enable her to excel in customer service roles, ensuring effective and satisfactory customer interactions.
Career Aspirations and Work Environment Preferences
Székely Réka is actively seeking job opportunities that provide inspiration and avenues for skill development. She values working environments characterized by openness, integrity, and collegiality. These preferences underscore her commitment to not only personal growth but also to fostering a positive and collaborative workplace.