Taju Punnoose
About Taju Punnoose
Taju Punnoose is the Sr Manager Customer 360 at TELUS in Toronto, Ontario, Canada, with 18 years of experience in data strategy, analytics, and team leadership across various sectors.
Current Title
Taju Punnoose currently holds the position of Sr Manager Customer 360 at TELUS in Toronto, Ontario, Canada. He leads the data strategy and management initiatives aimed at harnessing business intelligence to drive growth and improve customer experiences.
Career at TELUS
Taju Punnoose has had a longstanding career at TELUS, working in various roles. He has served as the Sr Manager, Data Strategy, Sr Manager, B2B Wireline Analytics, Manager, Customer 360, and Market Intelligence Manager - Analytics Manager. His responsibilities have spanned data strategy, business analytics, market intelligence, and customer relationship management, showcasing his versatility and expertise in data-driven roles.
Previous Experience
Before joining TELUS, Taju Punnoose built a solid foundation in various companies. He worked as a Data Strategy Lead at Green Shield Canada (GSC), a Program Manager at Hewlett-Packard, a Campaign Analyst at HSBC, and a Software Engineer at UST Global. These roles have equipped him with diverse skills in analytics, program management, and software engineering.
Education and Technical Expertise
Taju Punnoose graduated with a Bachelors in Technology in Electronics & Communication from Mahatma Gandhi University. He has technical expertise with tools and platforms such as Google Cloud, Snowflake, DOMO, SAS, R, SQL, Python, Tableau, Power BI, Hadoop, and Oracle. His academic background and technical proficiency enable him to manage complex data projects effectively.
Industry Experience
With 18 years of experience, Taju Punnoose has contributed to the insurance, telecom, IT, banking, and consulting sectors. He specializes in translating raw data into actionable insights, helping senior executives make informed decisions regarding analytical solutions and investments. His extensive industry experience underscores his capability in leading data-driven initiatives and delivering business value through analytics.
Leadership and Consulting Skills
Taju Punnoose has demonstrated strong leadership skills throughout his career. He has led teams, managed projects, and provided consulting services in business intelligence strategy, data analytics, hiring, coaching, and project management. His ability to translate complex analytics into business value reflects his passion and expertise in the field.