Tanya Lu
About Tanya Lu
Tanya Lu is the DevOps Cloud Technical Delivery Team Manager at TELUS in Toronto, Ontario, Canada, with extensive experience in business systems analysis and cloud solutions.
Current Role at TELUS
Tanya Lu serves as the DevOps Cloud Technical Delivery Team Manager at TELUS in Toronto, Ontario, Canada. In this role, she oversees a team responsible for sending over 1 million messages per day across various communication channels including email, SMS, and MMS. Tanya manages a team of 36 members divided into 3 development squads and 2 BAU squads, focusing on efficient delivery and operational excellence.
Career at TELUS
Tanya Lu has had a long and successful career at TELUS, spanning multiple roles over more than a decade. She started as a Business Intelligence Developer from 2006 to 2009, then became a Business Intelligence Senior Business System Analyst from 2009 to 2014. From 2014 to 2022, she served as a Senior Business System Analyst before transitioning to her current role in 2022 as the DevOps Cloud Technical Delivery Team Manager. Throughout her tenure, she has made significant contributions to the company's technological advancements.
Education and Qualifications
Tanya Lu holds a Bachelor of Computer Science with a Business Option from the University of Waterloo, where she studied from 2001 to 2006. Her academic background in computer science combined with business knowledge has equipped her with a unique skill set that she has effectively applied throughout her career in the IT and telecommunications industry.
Cloud Migration Initiatives
One of Tanya Lu's notable achievements at TELUS includes pioneering the migration of the company's applications to the Google Cloud Platform. By 2023, she successfully facilitated the migration of over 90% of the company's traffic to the cloud. In 2022 alone, her efforts led to the successful migration of 4 million transactions per month, showcasing her expertise in cloud solutions and DevOps practices.
DevOps and QA Automation
Tanya Lu has developed an advanced Continuous Integration and Continuous Deployment (CICD) pipeline with integrated QA automation and performance testing capabilities. Her innovations have enabled a deployment frequency of over 10 times per month, primarily during daytime hours, significantly improving team work-life balance. Her focus on maturing operational support best practices is aimed at developing innovative tools for business self-service in production issue triaging.