Theresa (Stevens) Lynn
About Theresa (Stevens) Lynn
Theresa (Stevens) Lynn is the Strategic Programs Director at TELUS, with over 20 years of experience in telecommunications, real estate, and non-profit sectors.
Company: TELUS
Theresa (Stevens) Lynn is currently a Strategic Programs Director at TELUS. Her role involves overseeing and supporting strategic programs with a focus on Indigenous Reconciliation. She has a significant amount of experience with TELUS, having previously held positions as General Manager for Central Alberta and Director of Customer Solutions Delivery in Edmonton North.
Title: Strategic Programs Director
As the Strategic Programs Director at TELUS, Theresa (Stevens) Lynn is responsible for leading and supporting initiatives that align with the company’s strategic objectives. Her work emphasizes Indigenous Reconciliation, reflecting TELUS's commitment to fostering inclusive practices. Her leadership in this role builds on her extensive background in management and customer solutions.
Education and Expertise
Theresa (Stevens) Lynn holds a Bachelor in Human Resources and Labour Relations from Athabasca University. She has also earned various certificates, including real estate licensing from the Real Estate Council of Alberta, Leadership Practices for Non-Profit Organizations from The Leadership Institute, and Critical Incident Stress Management from the University of Maryland Baltimore County. Additionally, she completed courses in project management, cultural awareness, and business operations. This diverse educational background underpins her wide-ranging expertise.
Professional Background
Theresa (Stevens) Lynn has over 20 years of experience across multiple sectors. At TELUS, she has served in several leadership roles, including General Manager for Central Alberta and Director of Customer Solutions Delivery in Edmonton North. Prior to joining TELUS, she worked in various capacities such as Realtor at Coldwell Banker OnTrack Realty, Web Master at Newcap Radio, Program Coordinator at Lloydminster Native Friendship Centre, and Corporate Accounts Manager at MicroAge. Her extensive background demonstrates a solid track record in leadership, customer service, web management, and community engagement.
Achievements: TELUS General Manager
During her six-year tenure as General Manager for Central Alberta at TELUS, Theresa (Stevens) Lynn was responsible for significant operational management and strategic oversight. In this role, she enhanced customer service delivery and managed key projects, contributing to TELUS’s growth in the region. Her experience in this position laid a strong foundation for her current responsibilities as Strategic Programs Director.