Tiana Vuckovic
About Tiana Vuckovic
Tiana Vuckovic is a Product Manager, Customer Experience at TELUS in Toronto, Canada, with a background in marketing and sales enablement.
Current Role at TELUS
Tiana Vuckovic works as a Product Manager, Customer Experience at TELUS in Toronto, Ontario, Canada. She started this role in November 2021, focusing on simplifying and enhancing the payment experience across customer-facing communications and back-end systems for Public Mobile and Koodo Prepaid. She leads ideation and go-to-market strategies to mitigate friction points in customer experiences.
Previous Experience at TELUS
Before her current role, Tiana Vuckovic worked at TELUS as a Marketing Specialist in the Marketing Development Rotational Program from 2019 to 2021. During this two-year period in the Toronto, Canada area, she gained valuable experience in various aspects of marketing and development, contributing to numerous projects and marketing initiatives.
Content Marketing and Sales Enablement Experience
Tiana Vuckovic has significant experience in content marketing and sales enablement. She worked at Nudge as a Content Marketing Coordinator in 2018 for four months and as a Marketing Coordinator in 2017 for three months, both in Toronto, Canada. At Dash Hudson, she held roles as Part Time Sales Enablement Intern in 2018 for three months and Lead Generation Co-op in 2017 for three months, based in Halifax, Nova Scotia.
Educational Background
Tiana Vuckovic studied at Dalhousie University, where she earned a Bachelor of Commerce (B.Com.) in Business/Commerce, Marketing, and Economics from 2015 to 2019. Prior to that, she attended Northern Secondary School, completing the Gifted Program and obtaining her Ontario Secondary School Diploma from 2011 to 2015.
Early Career and Additional Experience
Throughout her early career, Tiana Vuckovic held various positions that built her foundation in marketing and customer experience. She worked as a Clinic Programming Director at True North Sports Camps in 2017, responsible for organizing and managing sports clinics. From 2013 to 2015, she gained experience as a U10 Race Coach at Blue Mountain Resort, where she coached young athletes. Additionally, she worked as a Counsellor at North Toronto Baseball Camp from 2015 to 2016 and as a Hostess at Amsterdam BrewHouse in 2016.