Tom Shea
About Tom Shea
Tom Shea is a Project Manager at TELUS with over 17 years of experience in various roles within the company, including client relationship management and corporate client support.
Current Role at TELUS
Tom Shea currently serves as a Project Manager at TELUS. With a career that spans over 17 years in the telecommunications industry, he leverages his extensive experience in project management to oversee and guide projects to successful completion. His role involves meticulous planning, resource management, and client interactions to ensure that projects meet their defined objectives.
Past Roles at TELUS
Tom Shea's journey at TELUS began in 2000 when he joined Telus Mobility as a Corporate Client Support Rep. After three years in this role, he transitioned to the position of Client Relationship Manager, where he served from 2003 to 2006. In these roles, Tom gained substantial experience in corporate client support and relationship management, which laid the foundation for his future roles.
Educational Background
Tom Shea pursued his higher education at Seneca College of Applied Arts and Technology, where he completed programs in Accounting and Business/Management. He further enhanced his skills and credentials in project management by studying at Global Knowledge. These educational qualifications have equipped him with a strong foundation in business management and the specialized knowledge required for effective project management.
Transition to Project Management
Over the years, Tom Shea has made significant professional transitions, advancing from a Corporate Client Support Rep to a Client Relationship Manager, and eventually to his current role as a Project Manager. This progression has honed his skills in managing client relationships and overseeing projects, making him a versatile and experienced professional in his field.
Expertise in Client Relationship Management
Tom Shea has extensive expertise in client relationship management, developed through his prior roles at TELUS. His three years as a Client Relationship Manager involved managing corporate clients and ensuring their needs and expectations were met. This experience is invaluable in his current project management role, where client interaction remains a critical component of his responsibilities.