Tracey Friio
About Tracey Friio
Tracey Friio is a Territory Account Manager at TELUS with over 17 years of experience in various roles within the company and a background in wedding and event planning.
Title
Tracey Friio currently holds the position of Territory Account Manager at TELUS. She has been with TELUS for over 17 years, progressing through various roles.
Career at TELUS
Tracey Friio has an extensive career at TELUS, beginning as a Customer Service Representative in the Residential sector from 2006 to 2011. She then transitioned to the Small Medium Business sector, serving as a Customer Service Representative from 2011 to 2016. As of now, she is a Territory Account Manager, showcasing her growth from customer service roles to a managerial position.
Experience in Customer Service
With over 17 years of experience at TELUS, Tracey Friio has developed extensive expertise in customer service. Her roles have spanned both residential and small-medium business sectors, reflecting her adaptability and deep understanding of customer needs across different segments.
Wedding and Event Planning Business
In addition to her telecommunications career, Tracey Friio owned and operated Lasting Impressions Wedding & Event Design Inc. in Burnaby, BC, from 2002 to 2016. Her role as a Wedding & Event Planner and decorator highlights her diverse skill set and entrepreneurial spirit, managing a business for 14 years while working at TELUS.
Career Transition
Tracey Friio began her professional journey in the wedding and event planning industry before moving into telecommunications. This transition reflects her versatile career path and ability to adapt across industries, ultimately enriching her managerial capabilities at TELUS.