Tracy Frank
About Tracy Frank
Tracy Frank is a Business Analyst at TELUS with over 30 years of experience in the telecommunications industry, having transitioned from a Service Technician role.
Current Role at TELUS
Tracy Frank is currently serving as a Business Analyst at TELUS. With a wealth of expertise accumulated over more than three decades at the company, Tracy leverages extensive knowledge in telecommunications to analyze business requirements and contribute to strategic initiatives. Their role involves examining operational processes and identifying opportunities for efficiency improvements.
Career at TELUS
Tracy Frank began their career at TELUS in 1991 as a Service Technician. Over 30 years, Tracy has transitioned through different roles, gaining valuable experience in the telecommunications industry. This long tenure has allowed Tracy to develop a deep understanding of TELUS's operations, systems, and processes.
Experience in Telecommunications
With over 30 years of experience in the telecommunications sector, Tracy Frank has witnessed and adapted to significant advancements and industry changes. Starting as a Service Technician and moving into a Business Analyst position, Tracy has cultivated a unique blend of technical and analytical expertise. This background supports Tracy’s proficiency in addressing the evolving demands of the telecommunications landscape.
Former Role as Service Technician
Tracy Frank previously held the position of Service Technician at TELUS, where they were employed from 1991 to 2021 in British Columbia, Canada. During this period, Tracy was responsible for maintaining and troubleshooting telecommunications infrastructure, acquiring extensive technical skills pivotal to their current role as a Business Analyst.