Tyler Kwong
About Tyler Kwong
Tyler Kwong is a Network Technician at TELUS in Vancouver, BC, with over a decade of experience in network and IT support roles.
Title at TELUS
Tyler Kwong currently works as a Network Technician at TELUS in Vancouver, BC. Since joining TELUS in February 2013, Tyler has been providing Tier 2 UC and LAN support for business customers. His role involves crucial technical support and maintenance tasks to ensure the smooth operation of network services for the company's clients.
Previous Experience
Tyler Kwong has an extensive background in IT support roles. Prior to his current position at TELUS, he worked at Vision Critical as a Junior IT Systems Analyst in Vancouver, BC, from 2012 to 2013. Additionally, he served as an IT Helpdesk Technician at Amigo Computing Incorporated for three months in 2011. These roles have collectively contributed to his expertise and understanding of IT systems and support.
Education and Certifications
Tyler Kwong holds multiple diplomas and certificates, showcasing his solid foundation in both telecommunications and electronics. He studied Computer Information Systems Technician at British Columbia Institute of Technology and earned a Diploma of Technical Studies from 2009 to 2011. Prior to this, he achieved a Diploma in Telecommunications from Vancouver Community College in 2007 after 11 months of study. Additionally, he obtained a Certificate in Electronics Common Core from Vancouver Community College, from 2006 to 2007.
Technical Expertise
With over a decade of experience in network and IT support roles, Tyler Kwong has developed a strong technical skill set. His work at TELUS involves providing Tier 2 UC and LAN support, highlighting his proficiency in unified communications and local area network management. His previous roles at various companies have equipped him with a broad understanding of IT systems, further complemented by his academic background in telecommunications and electronics.
Career Progression
Tyler Kwong's career in the IT industry reflects a clear progression from junior to more senior roles. Starting as an IT Helpdesk Technician at Amigo Computing Incorporated, he moved on to become a Junior IT Systems Analyst at Vision Critical. His current role as a Network Technician at TELUS represents a significant step up, emphasizing his growing expertise and responsibility in the field of network support and maintenance.