Vaqar Sheikh
About Vaqar Sheikh
Vaqar Sheikh is a Team Lead Manager for Google Cloud Platform at TELUS in Montreal, Quebec, Canada.
Current Position at TELUS
Vaqar Sheikh currently holds the position of Team Lead Manager, Google Cloud Platform at TELUS in Montreal, Quebec, Canada. In this role, he manages a team of Cloud Support specialists who provide customer support for the Google Cloud Platform. His responsibilities include developing team member knowledge through coaching and training initiatives, handling escalations, and collaborating with Product Managers, Technical Account Managers, and Engineering teams to expedite issue resolution. Vaqar Sheikh has been in this role since January 2019.
Career Progression at TELUS
Vaqar Sheikh has had a progressive career at TELUS, starting as a Helpdesk Specialist from 2006 to 2009. He then moved on to become a Business Helpdesk Specialist IV (Team Lead) from 2009 to 2015. Following this, he worked as a Network Specialist I on the Google Cloud Platform from 2015 to 2016, and later as a Quality Analyst for the same platform from 2016 to 2018. He has consistently advanced through various roles, showcasing his versatility and expertise within the organization.
Education in Computer Science
Vaqar Sheikh completed his education at Dawson College, where he studied Computer Science and achieved a DEC (Diploma of College Studies) from 2001 to 2006. His academic background in computer science provides him with a strong foundation for his technical roles and responsibilities, particularly in the Google Cloud Platform.
Previous Experience at Nuance Communications
Before joining TELUS, Vaqar Sheikh worked at Nuance Communications as a Junior Systems Administrator for 11 months in 2006. This role in Montreal, Canada Area was his early foray into the professional world and provided him with the initial experience in the IT industry, which he later built upon in his subsequent positions at TELUS.