Velvet Flores
About Velvet Flores
Velvet Flores is a Senior Business Analyst at TELUS, focusing on team engagement and continuous learning.
Current Position at TELUS
Velvet Flores currently holds the position of Senior Business Analyst at TELUS. In this role, she focuses on building strong interpersonal relationships within her team and advocates for continuous learning and development. She emphasizes the importance of team engagement and happiness for business success and believes in the power of creative thinking to solve business challenges.
Career Growth at TELUS
Velvet Flores has been with TELUS for over 8 years, during which she has progressed through various roles. She initially joined TELUS as a Sales Agent from 2015 to 2017, followed by her tenure as MDU Operations from 2017 to 2019. She then advanced to the role of MDU Operations Manager from 2019 to 2020 before assuming her current position as Senior Business Analyst.
Previous Work Experience
Before joining TELUS, Velvet Flores worked in customer service roles at multiple companies. She served as a Customer Service Representative at Quiznos in Vancouver, British Columbia, from 2013 to 2014. Later, she joined The Cashstore in 2015, where she worked for 4 months in a similar capacity. These roles provided her with foundational experience in customer service and operations.
Educational Background
Velvet Flores studied at British Columbia Institute of Technology and Thompson Rivers University. Her education has equipped her with the skills and knowledge necessary to excel in her professional roles and contribute significantly to her teams and projects at TELUS.
Professional Values and Approach
Velvet Flores values efficiency and quality in her professional approach. She maintains open communication about business, team, and individual struggles and goals. Her focus on team engagement, continuous learning, and creative problem-solving underscores her commitment to fostering a productive and positive work environment.