Véronique Bouchard
About Véronique Bouchard
Véronique Bouchard is a Business System Analyst at TELUS with over 18 years of experience in various roles within the company.
Current Role at TELUS
Véronique Bouchard is currently serving as a Business System Analyst at TELUS. She has held this position since March 2015. Her role involves analyzing and improving business systems, ensuring they effectively meet organizational goals. Her extensive experience at TELUS provides her with deep insights into the company's operations, making her a valuable asset in this capacity.
Career Progression at TELUS
Véronique Bouchard has built a long-standing career at TELUS, spanning over 18 years. She began as a Représentante services à la clientèle in 2001, then moved into the role of Agente de qualité, services à la clientèle in 2005. In 2010, she transitioned to the position of Technicienne Centre de traitement. Her consistent progression within the company showcases her adaptability and expertise in various functions.
Educational Background
Véronique Bouchard's educational background includes a DEC in Production manufacturière from Cégep Beauce-Appalaches, where she studied from 1998 to 2001. Additionally, she earned an ASP in Lancement d'une entreprise from Centre de Formation professionnelle Rimouski in 2016. Her education has provided her with a strong foundation in manufacturing production and business entrepreneurship.
Experience in Customer Service and Quality Assurance
During her tenure at TELUS, Véronique Bouchard has gained significant experience in customer service and quality assurance. She started in customer service roles, later becoming an Agente de qualité, services à la clientèle. This transition highlights her expertise in maintaining and improving quality standards within customer service environments.