Vivyn Z.
About Vivyn Z.
Vivyn Z. is a Product Manager at TELUS, specializing in Smart Home Security Consumer Hardware, with a diverse background in product and marketing roles within the company and extensive experience in analytics and teaching.
Professional Experience at TELUS
Vivyn Z. serves as the Product Manager for Smart Home Security Consumer Hardware at TELUS. In this role, Vivyn manages hardware and firmware upgrades specifically for smart security video cameras. Before this, Vivyn accumulated extensive experience at TELUS across various roles: Product Specialist for Koodo Pricing & Acquisition, Marketing Specialist for TV Content Solutions, and Product Specialist for Internet Reliability. Each position was held for about seven months, showcasing Vivyn's versatility and adaptability within the company.
Prior Roles in Analytics and Operations
Vivyn Z.'s experience extends beyond TELUS, having worked as an Analytics Assistant for Operational Performance at Ivanhoé Cambridge from 2018 to 2019. Vivyn also completed an internship in Operations Information at Ivanhoé Cambridge in 2017. These roles provided Vivyn with a strong foundation in analytics and operational performance, enhancing their expertise in data analysis and reporting tools including SQL, MS Access, and Tableau.
Educational Background and Certifications
Vivyn Z. holds a Bachelor of Business Administration (BBA) with a focus on Management of Information Systems & Operations Management from Simon Fraser University, completed in 2017. Vivyn also participated in an exchange term at Yonsei University, studying Business Administration. Additionally, Vivyn graduated from Burnaby North Secondary with a 97% University Admission Average, demonstrating academic excellence from an early stage.
Skills and Technical Proficiency
Vivyn Z. is skilled in a variety of technical and analytical tools. Proficiencies include advanced MS Excel functions, including pivot tables, array functions, and macros (VBA). Vivyn is also adept with SQL, MS Access, and Tableau, as well as statistical tools such as SAS, SPSS, KNIME, and R Commander. A solid understanding of the Software Development Life Cycle (SDLC) further underscores Vivyn's technical acumen.
Previous Teaching Experience
Vivyn Z. has contributed to academic settings as a Teaching Assistant at Beedie School of Business at Simon Fraser University. Vivyn supported courses like BUS445 Customer Analytics in 2017 and BUS254 Managerial Accounting in 2016. These teaching roles involved assisting students with coursework and providing additional insights into customer analytics and managerial accounting concepts.