Wendy Graham
About Wendy Graham
Wendy Graham is a Senior Technology Specialist at Telus in Vancouver, British Columbia, with over 20 years of experience in customer service and technology roles.
Company: Telus
Wendy Graham currently works at Telus as a Senior Technology Specialist. She has been with the company for over 9 years, starting in 2013. Her role at Telus involves advanced technology operations in Vancouver, British Columbia, Canada. Wendy initially joined Telus as a Project Coordinator - Contractor and transitioned to her current role over time.
Education and Expertise: State University of New York College at Buffalo
Wendy Graham achieved a Bachelor of Science degree from the State University of New York College at Buffalo. She completed her studies from 1994 to 1996. Her educational background laid a strong foundation for her subsequent career in both technology and customer service roles.
Background: Customer Service and Technology Roles
Wendy Graham has over 20 years of experience in customer service and technology roles. She started her career in customer service positions and transitioned into technology specialist roles. Her career began at Alliance Gas Management, where she worked as a Customer Service Administration and Contract Supervisor for 3 years. She then moved to Williams Communications as a Customer Service Representative. Wendy spent a significant part of her career at Avaya in various roles, accumulating a total of 7 years of experience there.
Previous Positions: Avaya
Wendy Graham worked at Avaya in multiple roles over 7 years. Her positions included Customer Service Specialist, Logistics Coordinator, Material Planner, and Customer Support Supervisor. She began as a Customer Service Specialist from 2001 to 2006, then transitioned to Logistics Coordinator and Customer Service Specialist from 2004 to 2006, and Material Planner from 2006 to 2008. Finally, she served as a Customer Support Supervisor from 2008 to 2011.
Experience: Project Coordination and Support
Wendy Graham has significant experience in project coordination and support roles. She worked at Activo Inc. as a Project Support Specialist from 2011 to 2012 and briefly served at GlobalNet Direct as a Call Center Training and Testing Consultant in 2013-2014. Her diverse experience extends to her work at Telus, initially as a Project Coordinator - Contractor, before taking on her current position.