Wendy W.
About Wendy W.
Wendy W. is a Technical Pharmacy Support Analyst at TELUS in Toronto, Ontario, Canada, with a background in social work and extensive experience in technical support roles.
Title
Wendy W. currently holds the position of Technical Pharmacy Support Analyst at TELUS, based in Toronto, Ontario, Canada.
Work Experience
Wendy W. has accumulated over 8 years of experience in technical support roles. She began her career at Tann Selective Communications as a Team Manager from 2003 to 2006 in Mississauga, Ontario. Wendy then moved to Morneau Shepell, where she first worked as an Absence Manager in Helpdesk Support from 2007 to 2009 before transitioning to an Intake Support Worker role from 2006 to 2015 in the Toronto area. She joined TELUS in January 2015 and served as an Eclaims Adjudicator and Technical Analyst from 2018 to 2019.
Education and Expertise
Wendy W. studied at Humber College, where she achieved a Social Service Worker diploma from 2000 to 2002. Prior to that, she completed a year of study in General Arts and Science from 1999 to 2000. Her academic background in social work and general arts and science has contributed to her proficiency in managing helpdesk and intake support roles.
Professional Background in Mississauga
Wendy W. has a significant professional background in Mississauga, Ontario, spanning a total of 5 years. During her time there, she worked at Tann Selective Communications for 3 years as a Team Manager and at Morneau Shepell for 2 years as an Absence Manager in Helpdesk Support.
Technical Support Roles
Throughout her career, Wendy W. has developed a strong expertise in technical support. Her experience includes roles such as Eclaims Adjudicator and Technical Analyst at TELUS as well as Absence Manager in Helpdesk Support at Morneau Shepell. She currently applies her technical skills as a Technical Pharmacy Support Analyst at TELUS.