Winnie Lai Fong
About Winnie Lai Fong
Winnie Lai Fong is a Manager at TELUS and Co-lead at Bringing Women Together, specializing in project management, change management, and strategy planning.
Current Roles at TELUS and BWT
Winnie Lai Fong serves as the Manager of the Program Office for Sales & Service Evolution, focusing on Customer Service Excellence at TELUS in Vancouver, BC. Alongside this, she is the Company Strategy Co-lead at Bringing Women Together (BWT) in Vancouver, British Columbia, Canada. In these roles, Winnie is engaged in driving forward strategic initiatives and ensuring excellence in customer service and corporate strategy.
Certifications and Professional Affiliations
Winnie holds multiple professional certifications including Project Management Professional (PMP) and Professional Engineer (P.Eng). She is also recognized as a Fellow of Engineers Canada. These credentials reflect her extensive expertise and commitment to maintaining high standards in her professional field.
Expertise in Program and Capital Management
Winnie Lai Fong has extensive experience in program and capital management. She focuses on delivering sustainable positive returns through effective management of resources and strategic planning. Her proficiency in these areas is backed by a track record of successful project delivery and strategy implementation.
Specialization in Project and Change Management
Specializing in project management, change management, technology assessment, and strategy planning, Winnie contributes significantly to the execution of business initiatives. Her capabilities are particularly notable at the nexus of business and technology, where she effectively aligns technological advancements with strategic business goals.
Leadership and Talent Management Skills
Known for being an inspirational leader and effective team builder, Winnie Lai Fong has considerable experience in talent management. She is adept at developing high-performance professional teams and fostering an environment conducive to growth and excellence, thereby driving organizational success.