Xavier Paradis Théberge
About Xavier Paradis Théberge
Xavier Paradis Théberge is an Escalation Manager at Telus in Vancouver, British Columbia, Canada, and a student at Uqam | Université Du Québec À Montréal in Montréal, Quebec, Canada.
Title
Xavier Paradis Théberge holds the title of Escalation Manager at Telus. With a strong focus on conflict resolution, he ensures that complex customer issues are addressed promptly and effectively.
Current Positions
Xavier Paradis Théberge currently works in two different capacities. He serves as an Escalation Manager at Telus in Vancouver, British Columbia, Canada. At the same time, he is pursuing studies at Uqam | Université Du Québec À Montréal in Montreal, Quebec, Canada. This dual role reflects his commitment to both his professional and academic growth.
Experience at Telus
Since September 2016, Xavier Paradis Théberge has been an Escalation Manager at Telus. With over a decade of experience in the telecommunications industry, he brings a wealth of knowledge to his role. His primary responsibilities include managing escalations and resolving complex customer issues, which demand a high level of expertise in conflict resolution and customer service management.
Previous Role at Nordia Inc
From 2005 to 2009, Xavier Paradis Théberge worked as a Trainer at Nordia Inc. in Laval, Quebec, Canada. During this four-year period, he was responsible for creating and implementing training programs for new employees. His work helped ensure that new hires were well-prepared to meet the company's standards and excel in their roles.
Education at Université de Sherbrooke
Xavier Paradis Théberge studied at Université De Sherbrooke. This educational background provided him with a solid foundation that has been instrumental in his professional journey in the telecommunications industry.