Yanting Zhou
About Yanting Zhou
Yanting Zhou is a Business Analyst II and Squad Lead at TELUS in Toronto, Ontario, Canada, with extensive experience in IT service management, project coordination, and data analytics.
Current Role at TELUS
Yanting Zhou is currently positioned as a Business Analyst II and Squad Lead at TELUS in Toronto, Ontario, Canada. Her role encompasses coordinating squad activities and contributing to the business analysis functions of the company. Her extensive expertise in project management methodologies like SDLC, Waterfall, Agile, Scrum, Lean, and Kanban is integral to her responsibilities at TELUS.
Previous Experience at BMO Financial Group
Before joining TELUS, Yanting Zhou worked as an IT Analyst at BMO Financial Group from 2018 to 2020. In this role, she was involved in various IT service management and incident management tasks. Her proficiency with data analytics tools such as Power BI, SQL, and Tableau was pivotal in executing ad-hoc reporting for commercial banks.
Early Career at Innovapost and TUV Rheinland Group
Yanting Zhou had brief tenure as an IT Project Coordinator at Innovapost in Mississauga, Canada, for 2 months in 2018. Earlier, she spent three years at TUV Rheinland Group in Shenzhen, Guangdong, China, working as Project Coordinator and Procurement Specialist from 2009 to 2012. Her role at TUV Rheinland involved procurement and quality assurance responsibilities, setting a strong foundation in project coordination.
Educational Background
Yanting Zhou earned a Postgraduate Program in Information Technology Project Management from Seneca College in 2018. Prior to this, she completed her Bachelor's degree in Electronic Information Engineering from Shenzhen University in 2004. Her academic background has significantly contributed to her proficiency in IT services and project management.
Professional Certifications and Technical Skills
Yanting Zhou holds the Project Management Professional (PMP)® certification. She is skilled in various project management processes such as IT Asset Management, Change Management, and Configuration Management. She is also adept in using software tools including ServiceNow, MS Project, Smartsheet, SAP, and Jira, and has comprehensive knowledge of Microsoft Office Suite and VBA/Macro.