Yasmine Ghanem
About Yasmine Ghanem
Yasmine Ghanem is the Directrice de magasin at TELUS in Montréal, Québec, Canada, and also works as a dentist at Al Azhar Student Medical Center.
Current Role at TELUS
Yasmine Ghanem is currently serving as the Directrice de magasin at TELUS in Montréal, Québec, Canada. In this role, she is responsible for overseeing store operations, managing staff, and ensuring excellent customer service. Her duties likely include supervising team performance, handling customer inquiries, and meeting sales targets.
Professional Experience at Cellcom Communications
Yasmine Ghanem worked at Cellcom Communications as a Sales Associate in 2023 for a period of six months in Montréal, Québec, Canada. During her tenure, she was involved in direct sales, assisting customers with their purchases, and contributing to the overall sales performance of the store.
Dental Career at Al Azhar Student Medical Center
Yasmine Ghanem is currently working as a Dentist at the Al Azhar Student Medical Center. She has a decade of experience performing various dental procedures, including fillings, extractions, root canals, and implants. Additionally, Yasmine designs and delivers training programs to improve the skills and knowledge of the dental staff at the center.
Past Role at Xceed Contact Center
Yasmine Ghanem held the position of Customer Service & Sales Supervisor for Videotron at Xceed Contact Center from 2008 to 2024. Over her 16-year career at Xceed, she managed a team of agents handling both inbound and outbound calls. She also oversaw sales and revenue targets, implementing strategies to boost conversions and cross-selling.
Educational Background in Dentistry
Yasmine Ghanem studied at the Faculty of Dentistry, where she earned a Master's degree between 2018 and 2020. Her education provided her the foundation in advanced dental procedures and patient care, contributing to her expertise and skill set in the field of dentistry.
Multilingual Capabilities
Fluent in French, English, and Arabic, Yasmine Ghanem effectively communicates with a diverse client base and colleagues. Her multilingual skills enhance her ability to provide exceptional service and build strong relationships in both her roles in retail and dental sectors.
Experience in Telecommunications Industry
Yasmine Ghanem has amassed 15 years of experience in the telecommunications industry. This extensive background highlights her ability to adapt and thrive in customer service and sales environments, demonstrating strong leadership and sales acumen.