Yazan Hamarsheh
About Yazan Hamarsheh
Yazan Hamarsheh is a Store Manager at TELUS with a background in sales and management, known for implementing a successful sales training program and receiving the 'Top Store Manager' award in 2021.
Current Position at TELUS
Yazan Hamarsheh is currently employed at TELUS as a Store Manager. His role involves overseeing store operations, managing staff, and ensuring high levels of customer service. During his tenure, he has demonstrated leadership and effectiveness, which has been recognized by the company.
Previous Roles at TELUS
Before his current position, Yazan Hamarsheh worked in various roles at TELUS. He was an Assistant Manager from 2019 to 2020, where he supported store management and helped streamline operations. Prior to that, he served as a Client Account Manager from 2017 to 2019 in Nanaimo, British Columbia, where he managed client relationships and accounts. His initial experience with TELUS began in 2017 as a Sales Representative and Customer Solutions Agent at Upstat Marketing, which lasted for three months.
Education Background
Yazan Hamarsheh studied at Vancouver Island University, where he pursued a double major in International Business and Management. He achieved his Bachelor's degree after four years of study, from 2015 to 2019. This educational background provided a solid foundation for his roles in business management and customer relations.
Awards and Certifications
In recognition of his outstanding performance, Yazan Hamarsheh received the 'Top Store Manager' award at TELUS in 2021. He is also certified in advanced customer relationship management (CRM) systems, showcasing his skills in managing customer data and improving customer interactions.
Impactful Initiatives at TELUS
During his time at TELUS, Yazan Hamarsheh has implemented several initiatives that have had a positive impact on the company. Notably, he developed a new sales training program that increased team productivity by 15%. Additionally, he organized and led a community outreach program in Nanaimo to promote TELUS services, resulting in a 10% increase in the local customer base. He also mentored new hires, helping them achieve their sales targets within the first three months.