Yen Li Chong
About Yen Li Chong
Yen Li Chong is a Senior Strategy Manager at TELUS in Vancouver, Canada, with a background in HR training and development from Goldman Sachs and UBS, and academic credentials from City University London and The University of British Columbia.
Title
Yen Li Chong holds the position of Senior Strategy Manager at TELUS in the Vancouver, Canada Area.
Current Role and Responsibilities at TELUS
As a Senior Strategy Manager at TELUS, Yen Li Chong has led the development of a self-serve billing experience, implemented a transformational systems strategy, and stood up an IT Project Management Office. Chong has also led cloud-based technology implementations and system integrations, expanded a team from 5 to 50 members, and managed a marketing automation migration to Eloqua without causing delays. Additional responsibilities include designing and executing go-to-market campaigns, establishing a loyalty and retention strategy, driving capability building during tenure as Change Strategist, and initiating cross-functional governance forums to support a customer-first culture.
Previous Experience at Goldman Sachs and UBS
Before joining TELUS, Yen Li Chong gathered significant experience in HR and training roles. Chong worked as an HR Training and Development Analyst at Goldman Sachs in London, United Kingdom, for 11 months in 2000. Prior to that, Chong served as an HR Regional Trainer at UBS in Singapore from 1995 to 1999, overseeing regional training initiatives over a four-year tenure.
Education and Degrees Earned
Yen Li Chong has an extensive academic background with two significant degrees. Chong earned a Master’s of Arts Degree in Sociology - Organizational Change from City University London, studying from 2001 to 2002. Additionally, Chong completed a Bachelor’s Degree in Business/Commerce, General, at The University of British Columbia, studying from 1991 to 1995.