Yilan (Elaine) Zhu
About Yilan (Elaine) Zhu
Yilan (Elaine) Zhu is the Market Intelligence Manager (Sr Business Analyst) for Credit & Collection Analytics at TELUS in Vancouver, Canada, with over a decade of experience in analytics and a strong background in statistical analysis and business intelligence.
Current Role at TELUS
Yilan (Elaine) Zhu currently works at TELUS, holding the title of Market Intelligence Manager (Senior Business Analyst) in the Credit & Collection Analytics department. Based in Vancouver, Canada, she applies her expertise in credit and collection analytics to support the company's strategic objectives. Her role involves analyzing data to inform business decisions, ensuring effective credit risk management within the telecommunications sector.
Previous Experience at TELUS
Before becoming a Market Intelligence Manager, Yilan Zhu worked at TELUS as a Business Analyst II in Credit & Collection Analytics from 2013 to 2016. Located in Burnaby, Canada, she spent three years in this role, focusing on data analysis and business intelligence to enhance TELUS's credit and collections strategies. Her contributions helped lay the groundwork for her promotion to a managerial position.
Role at BlackBerry
From 2010 to 2013, Yilan Zhu served as a Statistical Methods Analyst at BlackBerry in Waterloo, Ontario. During her three-year tenure, she was instrumental in the company's analytics operations. Her responsibilities included implementing statistical methods to guide data-driven decision-making processes, contributing significantly to BlackBerry's analytics capabilities at a critical time in the tech industry.
Educational Background
Yilan Zhu holds a Master of Science (MSc) in Statistics from The University of British Columbia, completed in 2010. She also earned a Bachelor of Science (B.Sc.) in Applied Mathematical Statistics and a Bachelor of Arts (B.A.) in Business English from Shanghai University of Finance and Economics, both completed in 2007. Additionally, she has a Nanodegree in Programming for Data Science from Udacity, showcasing her continuous commitment to expanding her technical skills and knowledge in data science.
Industry Expertise and Skills
With over a decade of experience in the analytics field, Yilan Zhu specializes in credit and collection analytics. Her career spans across prominent roles in both BlackBerry and TELUS. She possesses a strong foundation in statistical analysis and business intelligence, which enables her to combine technical acumen with strategic business insights effectively. Her work focuses on enhancing data-driven decision-making processes in the telecommunications industry, particularly in credit risk management.