Youri J. Cantave
About Youri J. Cantave
Youri J. Cantave is a Help Desk Specialist at TELUS in Montreal, Canada, with over 8 years of experience. He has a diverse background in technical support, customer service, and multimedia graphic design.
Current Role at TELUS
Youri J. Cantave is currently working as a Help Desk Specialist at TELUS in the Montreal, Canada area. With over 8 years of experience in this role, he brings a wealth of expertise in problem-solving and technical support. His responsibilities include assisting customers with technical issues, ensuring efficient resolution of help desk tickets, and contributing to the overall improvement of customer support services.
Previous Work Experience
Before joining TELUS, Youri J. Cantave worked at several companies, gaining diverse experience in customer service and technical support. He served as a Coordinateur infographe at Cameleo Photo from 2013 to 2015. In 2013, he worked as a Customer Service, Events Logistics Agent at Freeman exhibitor services for 4 months. From 2008 to 2012, he was a Technical Support Representative at Shaw Communications. His earlier roles also include positions at NCO/ Bell Expressvu, IKEA Group, and Joncas/ Videotron, ranging from customer service to technical support.
Freelance Graphic Design Experience
In addition to his role at TELUS, Youri J. Cantave is currently operating as a Freelance Graphic Designer under Graphic Design Services from his home. This role allows him to utilize his multimedia graphic design skills, offering a range of design services to clients. His technical proficiency and creative capabilities in graphic design complement his work in customer support.
Educational Background
Youri J. Cantave has a solid educational foundation in multimedia and arts. He studied Multimedia et Production Numerique at College Marsan, achieving an AEC in 2009. He also obtained an AEC in Infographie from Cegep Ahuntsic, where he studied from 2005 to 2007. Additionally, he holds a Certificate in Arts Plastiques from UQAM, earned between 2003 and 2004. This diverse educational background has equipped him with a broad skill set applicable to both technical and creative fields.
Skills and Expertise
Youri J. Cantave possesses a diverse skill set including problem-solving, management, and multimedia graphic design. His career spans technical support, customer service, and multimedia fields, demonstrating a successful record of accomplishments. Known for his hands-on approach and results-oriented professional endeavors, he consistently aims to leverage his multilayered skills in customer support or graphic communication environments. His background indicates a strong commitment to both customer satisfaction and creative solutions.