Yvena Henry
About Yvena Henry
Yvena Henry is a Manager of Training at TELUS in Montreal and a Learning Consultant at G&I learning basics in Quebec, specializing in training program development and delivery.
Current Role and Responsibilities at TELUS
Yvena Henry is currently the Manager - Training at TELUS, working in the Montreal, Canada area. In this role, she conducts audience assessments and training needs analyses to tailor training programs effectively. She collaborates with project stakeholders to negotiate training requirements in alignment with business objectives and manages project team members to ensure timely delivery of training projects. She also prepares and delivers end-user training presentations and manages resources to meet training deliverables and milestones.
Role as Learning Consultant at G&I Learning Basics
In addition to her role at TELUS, Yvena Henry is also a Learning Consultant at G&I Learning Basics in Quebec, Canada. Here, she focuses on designing, developing, and implementing training programs that address specific learning needs. Through her experience, she provides coaching, soft skills training, and supports the delivery of various eLearning and virtual instructor-led learning solutions.
Previous Experience at TELUS
Yvena Henry has a long history with TELUS, having served as Senior Learning Specialist from 2000 to 2012 in the Montreal, Canada area. During her 12 years in this position, she specialized in instructor-led and virtual instructor-led training, eLearning, software demonstrations, and simulations. Her responsibilities included developing eLearning objects, delivering Behavioral Interviewing processes to hiring managers, and conducting behavioral interviews for new Learning Specialists.
Specialized Training Methods and Techniques
Yvena Henry is proficient in various training methodologies, including instructor-led training, virtual instructor-led training, eLearning, and simulations. She has designed, developed, and delivered 'Train the Trainer' workshops and facilitated initial training sessions for new employees and management. Additionally, she coaches and mentors new Learning Specialists, ensuring quality and consistency in training delivery through regular audits.