Yvonne Robichaud Smith
About Yvonne Robichaud Smith
Yvonne Robichaud Smith is the Manager of National Sales Effectiveness at TELUS, with over 25 years of experience in the telecommunications industry.
Current Role at TELUS
Yvonne Robichaud Smith currently serves as Manager of National Sales Effectiveness at TELUS. In this role, she focuses on enhancing the efficiency and effectiveness of sales teams across the organization. She leverages over 25 years of experience in the telecommunications industry to drive performance improvements and sales strategy execution.
Role in Market Intelligence at TELUS
Yvonne Robichaud Smith also holds the position of Manager Market Intelligence at TELUS. Her responsibilities in this role include gathering and analyzing market data to inform strategic business decisions. The insights provided by the market intelligence team under her leadership help shape the company's competitive strategies.
Previous Roles at TELUS
Yvonne Robichaud Smith has held several key positions at TELUS. From 2014 to 2020, she was the Manager of PMO, Strategy & Enablement, focusing on program management and strategic planning. Prior to that, she served as Senior Product Manager in Product Marketing, where she managed new product service introductions from 2006 to 2014. Between 1997 and 2006, she was the Manager of Corporate and Channel Care, ensuring excellent customer service and channel support.
Early Career at DAY Communications
Before joining TELUS, Yvonne Robichaud Smith worked at DAY Communications from 1991 to 1996. She was the Manager of Account Administration, handling client accounts and overseeing administrative functions. This role laid the foundation for her extensive career in managerial positions within the telecommunications industry.
Educational Background
Yvonne Robichaud Smith holds a BA in English and Stenography from the University of New Brunswick. Her academic background has provided her with strong communication skills and a solid foundation in administrative practices, which have been instrumental in her successful career in telecommunications.