Zainul Abedin
About Zainul Abedin
Zainul Abedin is a Sr. DevOps Engineer at TELUS in Toronto, with over 14 years of experience in the Convergent Charging and BSS domain of the Telecommunication industry.
Current Role at TELUS
Zainul Abedin is currently working as a Senior DevOps Engineer at TELUS in Toronto, Ontario, Canada. He is part of the Wireless Networks and Services DevOps (WCNSDO) team. In this role, he is responsible for managing and optimizing the DevOps processes, ensuring seamless integration and deployment of wireless network services.
Previous Positions at TELUS
Before his current role, Zainul Abedin worked at TELUS in various capacities. From 2018 to 2021, he was a Senior Design Specialist in Wireless Networks & Services DevOps. Prior to that, from 2015 to 2018, he was a Design Specialist II in Service Enablement Delivery under Technology Strategy. In these roles, he contributed to the strategic design and enablement of wireless network services, focusing on both design and operational integration.
Experience at Ericsson
Zainul Abedin has a significant background with Ericsson, where he served as a Solution Integrator - ARP (RNAM OP CSI BSS & IN) from 2014 to 2015 in Mississauga, Ontario, Canada. He also worked as a Services Engineer specializing in the Ericsson Charging System from 2006 to 2008 in Dhaka, Bangladesh. He was involved in integrating and implementing complex telecommunication solutions, ensuring efficient charging and billing processes.
Global Experience in Telecom
Zainul Abedin's career spans multiple regions, including North America, South East Asia, and West Africa. He worked at Grameenphone Ltd in Dhaka, Bangladesh, as a Specialist in Charging, Policy & BSS Planning. He also served as a Consultant for Ericsson Charging System at Zain in Accra, Ghana. His roles involved strategic planning and implementation of telecommunication solutions across diverse markets.
Educational Background
Zainul Abedin holds an MBA in Marketing from the Institute of Business Administration, University of Dhaka, completed as part of the Executive Program from 2010 to 2013. He also has a Bachelor's degree in Computer Science & Information Technology from the Islamic University of Technology, obtained from 2001 to 2005. His educational background has equipped him with a strong foundation in both technical and business aspects of the telecommunication industry.
Technical Expertise
Zainul Abedin has extensive experience with SAP Convergent Charging (SAPCC) versions 3.0, 4.1, and 5.0. He is proficient with Digital Route Mediation Zone 7 and Ericsson Charging System versions 5.2 and 5.1. His technical skills extend to operating systems such as Solaris 10 and RHEL versions 5, 6, and 7. Additionally, he is experienced with Oracle 11g and Timesten databases. He is skilled in preparing High/Low Level Solution and Method of Procedure documents, as well as in User Acceptance Test document preparation and testing.