Angela Tran
About Angela Tran
Angela Tran is a Customer Success Manager at Tennant Company, where she has worked since 2021. She has a diverse background in customer engagement and support, with previous roles at Clarity Enrollment Solutions, Cigna, and various positions at the University of Minnesota Duluth.
Current Role at Tennant Company
Angela Tran serves as a Customer Success Manager at Tennant Company, a role she has held since 2021. Her responsibilities include ensuring customer satisfaction and fostering long-term relationships with clients. Based in Eden Prairie, Minnesota, she utilizes her experience to enhance customer engagement and drive product adoption.
Previous Experience at Clarity Enrollment Solutions
Before joining Tennant Company, Angela worked at Clarity Enrollment Solutions, LLC as a Client Engagement Specialist from 2020 to 2021. During her time in Bloomington, Minnesota, she focused on improving client interactions and supporting enrollment processes, contributing to the overall client experience.
Educational Background at University of Minnesota Duluth
Angela Tran studied at the University of Minnesota Duluth, where she earned a Bachelor of Arts (B.A.) in Communication and a Bachelor of Applied Science (B.A.Sc.) in Psychology. Her studies spanned from 2008 to 2013, providing her with a strong foundation in both communication and psychological principles.
Career Progression and Diverse Roles
Angela has held various roles throughout her career, including positions at Cigna as a Care Senior Advocate from 2013 to 2015 and at Unum as a Sales Support Coordinator from 2016 to 2020. She has also worked in educational roles at the University of Minnesota Duluth, including as a Public Speaking Teaching Assistant and Research Assistant, showcasing her diverse skill set.
Experience in Retail and Customer Service
Angela's early career included working at Walgreens as a Photo Specialist & Beauty Advisor from 2006 to 2013. This role involved direct customer service and product consultation, which helped her develop strong interpersonal skills and an understanding of customer needs.