Anita Tran
About Anita Tran
Anita Tran is a Dispute Resolution Specialist at Tennant Company, where she has worked since 2017. She has a background in customer support and sales, with experience in various roles at companies including Old Navy and H&M.
Work at Tennant
Anita Tran has been employed at Tennant Company since 2017, currently serving as a Dispute Resolution Specialist. In this role, she utilizes a dedicated phone extension to manage customer calls related to disputes. She collaborates with cross-functional teams to resolve invoice disputes and improve processes. Prior to her current position, she worked as Customer Portal Support at Tennant Company for 10 months in 2016.
Education and Expertise
Anita Tran studied at Minneapolis Community and Technical College, where she earned an Associate of Applied Science in Graphic Design: Print Media from 2012 to 2015. She furthered her education at the same institution, obtaining a Certificate in Graphic Design: Web and Interactive Media from 2015 to 2016. This educational background provides her with a foundation in design principles, which may contribute to her problem-solving skills in her current role.
Background
Before her tenure at Tennant Company, Anita Tran gained experience in customer service roles. She worked as a Sales Associate at Old Navy for one year from 2011 to 2012 and at H&M for four years from 2012 to 2016, both in Bloomington, MN. Additionally, she held positions at Minneapolis Community and Technical College as a Document Imaging Assistant and as a Student Services Student Worker, which provided her with diverse skills in customer interaction and administrative support.
Achievements
In her role as a Dispute Resolution Specialist, Anita Tran works with internal stakeholders to identify root causes of issues and enhance dispute resolution processes. Her collaborative efforts contribute to improving the efficiency of the dispute resolution system at Tennant Company, although specific achievements are not detailed.