Brenda Anderson
About Brenda Anderson
Brenda Anderson is a Business Analyst in Information Technology at Tennant Company, where she has worked since 2014. She has held various roles within the company since 1998, including Customer Service Supervisor and Business Systems Supervisor.
Work at Tennant
Brenda Anderson has had a long tenure at Tennant Company, beginning her career there in 1998 as a Customer Service Representative. She progressed through various roles, including Floor Coatings Customer Service from 2000 to 2002, Warranty Coordinator from 2002 to 2004, and Customer Service Supervisor from 2004 to 2005. After a year as a Business Analyst from 2005 to 2006, she served as Business Systems Supervisor for eight years until 2014. Currently, she holds the position of Business Analyst in Information Technology, a role she has maintained for ten years.
Education and Expertise
Brenda Anderson earned her Bachelor of Arts (B.A.) in Psychology and Sociology from St. Cloud State University, where she studied from 1989 to 1993. Additionally, she completed a Travel Certificate at McConnel Travel School from 1994 to 1995, focusing on Travel and Tourism. Her educational background supports her expertise in customer service and business analysis within the technology sector.
Background
Brenda Anderson's professional journey began in customer service roles, which laid the foundation for her career in business analysis and information technology. Over the years, she has transitioned through various positions at Tennant Company, gaining extensive experience in customer service and business systems. Her academic pursuits in psychology and sociology complement her practical experience, providing her with a well-rounded understanding of customer needs and organizational dynamics.
Career Progression
Brenda Anderson's career at Tennant Company reflects a clear trajectory of growth and increasing responsibility. Starting as a Customer Service Representative, she developed her skills in customer relations and support. Her advancement to roles such as Business Analyst and Business Systems Supervisor demonstrates her ability to adapt and excel in different capacities within the organization. Since 2014, she has focused on business analysis in information technology, contributing to the company's operational efficiency.