Donald Smith
About Donald Smith
Donald Smith serves as the Warranty and Compliance Officer at Tennant Company, a position he has held since 2012. He has a diverse background in technical services and management, with previous roles at organizations such as Baxter International Inc., the US Navy, and Touchstar.
Current Role at Tennant Company
Donald Smith serves as the Warranty and Compliance Officer at Tennant Company. He has held this position since 2012, contributing to the company's operations in Eden Prairie, Minnesota. His role involves overseeing warranty claims and ensuring compliance with relevant regulations and standards.
Previous Experience at Touchstar
Before joining Tennant Company, Donald Smith worked at Touchstar as the Customer Service and Repair Centre Manager from 2008 to 2010. During his two years in Tulsa, Oklahoma, he managed customer service operations and repair processes, enhancing service delivery and customer satisfaction.
Career in the US Navy
Donald Smith served in the US Navy as an Electronic Warfare Technician from 1972 to 1984. His twelve years of service in Washington, District of Columbia, involved specialized technical work related to electronic warfare systems, contributing to national defense efforts.
Technical Services Role at Baxter International Inc.
At Baxter International Inc., Donald Smith worked as a Technical Services Supervisor from 2000 to 2008. Over the course of eight years in Deerfield, Illinois, he supervised technical services, ensuring effective support for medical products and services.
Education and Qualifications
Donald Smith studied at Northrop University, where he earned a Bachelor of Arts degree in Business Administration. His studies spanned from 1986 to 1993, providing him with a solid foundation in business principles and practices.