Hervé Falcoz
About Hervé Falcoz
Hervé Falcoz serves as the Responsable Région Service Client at Tennant Company, a position he has held since 2004, amounting to 20 years of experience in this role.
Work at Tennant
Hervé Falcoz has been employed at Tennant Company since 2004, serving as the Responsable Région Service Client. In this role, he oversees customer service operations within his designated region. His responsibilities include managing service teams, ensuring customer satisfaction, and implementing service strategies that align with the company's objectives. With two decades of experience at Tennant, he has contributed to the company's service excellence and operational efficiency.
Background
Hervé Falcoz has a long-standing career in customer service management, particularly within the cleaning equipment industry. His tenure at Tennant Company has allowed him to develop a deep understanding of customer needs and service delivery. His role requires a combination of leadership skills and industry knowledge, which he has cultivated over his years of service.
Experience in Customer Service Management
With 20 years of experience in customer service management at Tennant Company, Hervé Falcoz has developed expertise in handling customer inquiries, resolving issues, and enhancing service delivery. His role as Responsable Région Service Client involves strategic planning and execution of service initiatives that aim to improve customer experiences and operational performance.