Ivy Tai
About Ivy Tai
Ivy Tai is a Customer Success Manager at Tennant Company in Eden Prairie, Minnesota, where she has worked since 2019. She holds a Bachelor of Arts in Manufacturing Management from the University of Minnesota and has extensive experience in customer relations and administrative roles.
Work at Tennant
Ivy Tai has been serving as a Customer Success Manager at Tennant Company since 2019. In this role, she is responsible for ensuring customer satisfaction and success, focusing on building strong relationships with clients. Based in Eden Prairie, Minnesota, Ivy has contributed to the company's mission of providing innovative cleaning solutions while enhancing customer experiences.
Education and Expertise
Ivy Tai holds a Bachelor of Arts in Manufacturing Management from the University of Minnesota, which she completed from 2019 to 2022. Prior to this, she studied Business Administration and Management at Fu Jen Catholic University from 2004 to 2006. Additionally, she earned an Associate Bachelor in Accounting from Hsing Wu Institute of Technology between 1999 and 2004. Ivy possesses expertise in budget monitoring and processing expense reports, which supports financial efficiency in her roles.
Background
Before joining Tennant Company, Ivy Tai accumulated extensive experience in various roles. She worked as an International Business Specialist and Administrative Coordinator at Mei Shen Co., Ltd from 2009 to 2021. Additionally, she served as a Lead Teacher and Administrative Coordinator at Sleepy Tigers Chinese Immersion Learning Center from 2012 to 2016 in Minnetonka, Minnesota. Earlier in her career, she held positions such as Administrative Assistant Office Manager at Trend Micro and Account Executive at Holy Stone Enterprise Co., Ltd in Taipei City, Taiwan.
Achievements
Throughout her career, Ivy Tai has demonstrated a strong ability to coordinate logistics for customer meetings, effectively aligning schedules and itineraries for senior-level leadership. She has also shown proficiency in handling confidential information with integrity and sound judgment. Her experience in various administrative and managerial roles has equipped her with a comprehensive skill set that contributes to her success in customer management.