Katai John
About Katai John
Katai John is a Service Trainer at Tennant Company, where he has worked since 2001. He has extensive experience in service work, having transitioned from a service technician to a service supervisor before taking on his current role.
Work at Tennant
Katai John has been employed at Tennant Company since 2001, serving as a service trainer for 23 years. His role involves training personnel in service protocols and ensuring compliance with warranty standards. Prior to his current position, he transitioned from a service technician to a service supervisor for the southern region, gaining extensive experience in service operations and management.
Education and Expertise
Katai John studied at Lillydale Tech from 1977 to 1980, where he earned a degree in Mechanical Engineering. He also holds a Certificate IV qualification, which has enhanced his capabilities as a service trainer and warranty compliance officer. His educational background provides a solid foundation for his technical expertise in the field.
Background
Before joining Tennant Company, Katai John worked at R & D Hydraulics for seven years. During this time, he machined hydraulic components and gained exposure to service work. He also assisted with research and development at Emseal, a company specializing in laminating machine manufacturing, further broadening his technical knowledge and experience.
Professional Development
Katai John's career progression reflects his commitment to professional development. Starting as a service technician, he advanced to a service supervisor role before becoming a service trainer. His experience in various capacities within the service sector has equipped him with a comprehensive understanding of service operations and training methodologies.