Marcelo Martino
About Marcelo Martino
Marcelo Martino is a sales administration manager with extensive experience in customer support and technical consulting. He has held various managerial roles in companies such as Tyco Integrated Security, Johnson Controls, and Tennant Company since beginning his career in 1997.
Current Role at Tennant Company
Marcelo Martino serves as the Gerente de Administração de Vendas at Tennant Company. He has held this position since 2018, contributing to the company's sales administration efforts for six years. His role involves overseeing sales operations and ensuring effective management of customer relationships.
Previous Experience at Tyco Integrated Security
Before joining Tennant Company, Marcelo worked at Tyco Integrated Security as Gerente de Suporte ao Cliente. He was with the company from 2010 to 2016, accumulating six years of experience in customer support management. His responsibilities included managing customer service teams and enhancing client satisfaction.
Experience at Johnson Controls
Marcelo Martino also held the position of Gerente de Suporte ao Cliente at Johnson Controls from 2010 to 2018. During his eight years with the company in Brazil, he focused on customer support strategies and operational efficiency, contributing to the overall service delivery.
Consulting Role at Gatti Arquitetura
Prior to his roles in customer support, Marcelo worked as a Consultor Técnico at Gatti Arquitetura from 2007 to 2009. In this position, he provided technical consulting services in São Paulo and the surrounding region for two years, focusing on architectural solutions.
Long-term Position at GTECH Interactive
Marcelo's career also includes a significant tenure at GTECH Interactive, where he served as Gerente de Suporte e Atendimento ao Cliente from 1997 to 2006. Over nine years, he developed expertise in customer support and service management, laying a strong foundation for his subsequent roles.