Neil J.
About Neil J.
Neil J. serves as the Head of Operations and Service for the UK and Ireland at Tennant Company, a position he has held since 2019. With over 35 years of experience in various roles within the industry, he emphasizes customer satisfaction, employee engagement, and continuous improvement.
Work at Tennant
Neil J. has been serving as the Head of Operations and Service for the UK and Ireland at Tennant Company since 2019. His role is based in Northampton, United Kingdom, where he oversees operations and service strategies. Prior to this position, he held various roles within Tennant, including Regional Service Manager from 2008 to 2011 and UK Service Manager from 2011 to 2016. His extensive experience at Tennant highlights his commitment to the company's operational excellence.
Previous Employment Experience
Neil J. has a diverse work history, having held several significant positions prior to his current role at Tennant. He worked as a Senior Service Coordinator at Premiere Products from 2006 to 2008 and served as General Manager - National Operations at Impact Handling for a brief period in 2016 to 2017. Additionally, he was the Engineering Director at Industrial Cleaning Equipment Ltd from 2017 to 2018 and the Regional Field Service Manager at Aqualisa Products Limited from 2018 to 2019.
Education and Expertise
Neil J. has a solid educational background, having studied at Orton Longueville School from 1981 to 1986. He furthered his education at Peterborough Regional College from 1986 to 1992 and attended The Open University from 1998 to 2000. His training as an Apprentice Machine Shop Engineer at Baker Perkins from 1986 to 1990 provided him with foundational technical skills that have supported his career in operations and service management.
Skills and Competencies
Neil J. demonstrates a strong focus on customer satisfaction and employee engagement. He has a proven ability to manage communications effectively with both colleagues and customers. His problem-solving skills are notable, particularly in addressing complex technical issues. With over 35 years of experience with PCs, he possesses expert-level proficiency in Microsoft Excel, which he utilizes as a reporting tool in his operations.