Nestor Garcia
About Nestor Garcia
Nestor Garcia is an International Customer Service Representative at Tennant Company, where he manages international orders and ensures compliance with company requirements. He has a background in international business and has held various roles in customer service and education.
Work at Tennant
Nestor Garcia has been employed at Tennant Company as an International Customer Service Representative since 2013. In this role, he enters and configures machine orders based on customer specifications. He utilizes the SAP system to manage international orders, particularly for Latin America. His responsibilities include calculating and processing distributor and agent commissions, reviewing and approving incoming letters of credit for compliance, and maintaining distributor account records. Additionally, he coordinates inspections and transportation methods prior to shipment for international orders and interprets terms and conditions, special pricing agreements, and customer contracts.
Education and Expertise
Nestor Garcia studied at Normandale Community College, where he earned an Associate of Arts (A.A.) degree from 2009 to 2010. He then attended Augsburg College, achieving a Bachelor of Arts (B.A.) in International Business with a minor in International Relations from 2010 to 2012. His educational background provides him with a solid foundation in international business practices, which he applies in his current role at Tennant Company.
Previous Work Experience
Before joining Tennant Company, Nestor Garcia held several positions that contributed to his professional development. He worked as a Sales Associate at Gordmans in Burnsville, MN, for 11 months in 2011. He also served as a Spanish Tutor at Normandale Community College for 11 months in 2010. Additionally, he was the Soccer Team Manager at Dakota County Technical College for 7 months in 2009. These roles helped him develop customer service skills and a strong ability to communicate effectively.
Skills and Responsibilities
In his current position, Nestor Garcia is responsible for various tasks that require attention to detail and strong organizational skills. He interprets terms and conditions, special pricing agreements, and customer contracts. He also reviews and approves letters of credit to ensure they meet company standards. His role involves setting up and maintaining distributor account records, which is essential for managing international customer relationships.