Swapna Konidena, Csm®, Cspo®
About Swapna Konidena, Csm®, Cspo®
Swapna Konidena is a Senior IT Business Analyst with extensive experience in SAP and eCommerce systems. She holds a Master's Degree from The University of Texas at Arlington and has led significant projects in her current role at Tennant Company since 2011.
Work at Tennant Company
Swapna Konidena has been employed at Tennant Company as a Senior IT Business Analyst since 2011. In this role, she has been responsible for leading significant projects, including the implementation of the Web Channel Experience Management (WCEM) 2.0. This project aimed to replace an unsupported legacy eCommerce system. Swapna has also led complex integrations involving various technologies such as SAP, Hybris, Data Hub, Adobe Experience Manager, and Solr search, utilizing agile methodology to ensure effective project delivery.
Education and Expertise
Swapna Konidena holds a Master's Degree from The University of Texas at Arlington, which she completed from 2001 to 2003. She has also completed various specialized training programs, including SAP CRM Training in 2008, Hybris Functional Analyst training in 2015, and SAP Web Channel Experience Management (WCEM) 2.0 training in 2012. Additionally, she earned a Bachelor of Engineering in Civil Engineering from Osmania University from 1998 to 2002.
Background in SAP Business Analysis
Before joining Tennant Company, Swapna worked as a Senior SAP Business Analyst at Colder Products Company from 2007 to 2011. In this position, she gained experience in business analysis and project management, which contributed to her expertise in managing business requirements and project timelines. Her background includes conducting workshops for business blueprinting, requirements gathering, and scope changes.
Project Management Skills
Swapna Konidena has demonstrated strong project management skills throughout her career. She has created project plans using Jira and Confluence to manage stories, development tasks, sprints, and requirements. Her ability to lead workshops and facilitate discussions around business needs has been instrumental in aligning project goals with organizational objectives.