Maria Pia G.
About Maria Pia G.
Maria Pia G. is a Senior Customer Success Manager at Tenzo, where she has worked since 2021, managing customer relationships and providing technical support. She previously held positions at GIUNTI AL PUNTO - S.P.A. and CACI Dublin, and holds a Bachelor's degree in Humanities from Università degli Studi di Verona.
Work at Tenzo
Maria Pia G. has been serving as a Senior Customer Success Manager at Tenzo since 2022. In this role, she manages the entire customer journey, from onboarding to renewal, ensuring strong relationships with stakeholders. She offers technical support to clients, enhancing their understanding and use of Tenzo's tools. Additionally, she provides consultancy on best practices and insights tailored specifically to restaurant operations. Maria collaborates cross-functionally with Product, Sales, Marketing, and Partnerships Teams to enhance customer success strategies.
Previous Experience
Before joining Tenzo, Maria Pia G. worked as a Bookstore Manager at GIUNTI AL PUNTO - S.P.A. from 2018 to 2020 in Mazzano, Lombardia, Italia. Following this position, she served as an Operations Executive at CACI Dublin (Credit Agricole Creditor Insurance) for a brief period in 2021, working remotely for three months. These roles contributed to her experience in customer service and operational management.
Education and Expertise
Maria Pia G. studied at Università degli Studi di Verona, where she earned a Bachelor's degree in Humanities/Humanistic Studies from 2019 to 2022. Prior to this, she completed her high school education at Liceo del Uruguay, where she studied Theoretical and Mathematical Physics and achieved her High School Diploma from 2010 to 2017. Her educational background provides a strong foundation for her current role in customer success management.