Abby Boyd
About Abby Boyd
Abby Boyd serves as the Customer Experience Lead at Textus™ in Boulder, Colorado, a position she has held since 2016. With a strong background in customer service and experience in various roles, she effectively manages high-pressure situations.
Work at TextUs
Abby Boyd has served as the Customer Experience Lead at TextUs™ since 2016. In this role, she focuses on enhancing customer interactions and ensuring satisfaction. Based in Boulder, Colorado, she has contributed to the company's customer service strategies for eight years. Her strong background in customer service supports her responsibilities in this position.
Previous Employment Experience
Before joining TextUs™, Abby Boyd held several positions that contributed to her expertise in customer service. She worked as a Rollout Administrative Assistant at Wachter, Inc. from 2009 to 2010. Prior to that, she was an Advertising Sales Assistant at The Joplin Globe from 2005 to 2007. Additionally, she served as the Vice President of Hotel Logistics at Travelers Haven from 2011 to 2016, where she managed hotel logistics in Denver, Colorado.
Education and Expertise
Abby Boyd's educational background includes studies at multiple institutions. She attended Joplin High School from 1998 to 2001 and later studied at Franklin Technology - Mssu and Franklin Technology Center. Her foundational education began at Royal Heights Elementary and continued at North Middle School. This diverse educational background supports her skills in customer service and management.
Background
Abby Boyd has a strong foundation in customer service, which is evident in her career trajectory. She has worked in various roles that required effective communication and problem-solving skills. Her ability to thrive under stress and meet deadlines has been a significant asset throughout her career, particularly in high-pressure environments.