Dakota Serrette
About Dakota Serrette
Dakota Serrette is a Senior Customer Experience Representative currently working at TextUs in Denver, Colorado. With a background in logistics and customer service, Serrette has held various positions, including Logistics Manager at Breckenridge Grand Vacations and Store Manager at Angles Sports Exchange.
Current Role at TextUs
Dakota Serrette serves as a Senior Customer Experience Representative at TextUs. In this role, Dakota focuses on enhancing customer interactions and ensuring satisfaction. Dakota has been with TextUs since 2023 and has accumulated nearly a year of experience in this position, working remotely from Denver, Colorado.
Previous Experience at Breckenridge Grand Vacations
Prior to joining TextUs, Dakota worked at Breckenridge Grand Vacations as a Logistics Manager from 2015 to 2018. This role was based in Centennial, Colorado, and lasted for three years. Dakota's responsibilities included overseeing logistics operations, contributing to the efficiency of the organization.
Experience at Angles Sports Exchange
Dakota held the position of Store Manager at Angles Sports Exchange from 2019 to 2023. Over the course of four years, Dakota managed store operations, focusing on customer service and team leadership. This experience contributed to Dakota's development in customer experience management.
Education in Cyber Security
Dakota is currently pursuing studies in Cyber Security at the University of Colorado Boulder, a program started in 2022. Dakota's education in this field is ongoing, with a focus on developing skills relevant to cybersecurity practices. Dakota also completed a Cyber Security program at the University of Colorado Boulder from 2022 to 2023.
Academic Background at Fort Lewis College
Dakota attended Fort Lewis College from 2010 to 2012. This two-year period contributed to Dakota's foundational education before pursuing further studies in Cyber Security at the University of Colorado Boulder.