Pooja Singh
About Pooja Singh
Pooja Singh is the Managing Director of Global Operation Centres in APAC, known for her leadership in scaling Google Operations Centres in Asia-Pacific and her extensive experience in managing diverse global teams.
Pooja Singh Managing Director Global Operation Centres APAC
Pooja Singh serves as the Managing Director of Global Operation Centres for the Asia-Pacific region. Her role involves overseeing operations and ensuring seamless service delivery across multiple locations. She brings a wealth of experience in managing large, diverse teams and is dedicated to maintaining high standards in operational performance and client satisfaction.
Pooja Singh's Work at Google
At Google, Pooja Singh was instrumental in establishing and scaling up Google Operations Centres across four locations in the Asia-Pacific region. She successfully grew the team from zero to 5,000 members, focusing on operational excellence and high-quality service delivery. Her leadership significantly bolstered Google's operational capabilities in the region.
Leadership Roles at Cognizant and Tata Consultancy Services
Before her tenure at Google, Pooja Singh held pivotal leadership positions at Cognizant and Tata Consultancy Services. She played a crucial role in setting up and managing key accounts under the BFSI (Banking, Financial Services, and Insurance) vertical. Her efforts in fostering language-intensive capabilities offshore contributed to the strategic growth and operational efficiency of these organizations.
Pooja Singh's Experience in Leading Global Operations
Pooja Singh's extensive experience in leading global operations includes delivering top-tier service to clients across Europe, the UK, and the USA. Her strategic insights and people-centric approach have been vital in creating a dynamic and inclusive work environment, resulting in exceptional team performance. She excels in managing internationally dispersed and culturally diverse teams, consistently driving operational excellence.