Terry Taylor
About Terry Taylor
Terry Taylor, Chief Operating Officer at Access, specializes in scaling private equity-backed SaaS businesses and has extensive international experience in enhancing global operations and customer success functions.
Terry Taylor's Role as Chief Operating Officer
Terry Taylor is the Chief Operating Officer at Access. In this role, Terry leverages his extensive experience in building and scaling private equity-backed SaaS software businesses. He oversees the Group’s Global Operations Centres and the Centre of Excellence concept, ensuring these initiatives support ongoing growth and the internationalization of the company's divisions and functions.
Terry Taylor's Expertise in SaaS Software Businesses
Terry Taylor is renowned for his expertise in building and scaling SaaS software businesses. His role at Access involves driving a world-class operating model that positions the company for further international opportunities. He uses his knowledge and international experience to shape and scale multiple global programs across various divisions, functions, and regions.
Terry Taylor’s Professional Background
Terry Taylor joined Access in 2015 from Salesforce. Prior to his current role, he held leadership positions in multiple renowned companies including Microsoft, AT&T, and Citibank. His roles spanned across sales, new product development, and partner/channels business, with significant experience in regions such as Asia, USA, and EMEA.
Terry Taylor's Global Responsibilities at Access
As COO of Access, Terry Taylor has global responsibility for building the Group’s Global Operations Centres and executing the Centre of Excellence strategy. Additionally, he is accountable for the Professional Services, Support, and Customer Success functions within the company, ensuring these areas contribute to the ongoing growth and success of Access.