Angela Martin
About Angela Martin
Angela Martin serves as an IT Help Desk Analyst II at The Cincinnati Insurance Companies, where she has worked since 2018. With a strong background in technical support and web development, she specializes in troubleshooting medical imaging systems and artificial intelligence in healthcare.
Work at The Cincinnati Insurance Companies
Angela Martin has been employed at The Cincinnati Insurance Companies as an IT - Help Desk Analyst II since 2018. In this role, she provides technical support and assistance to users, ensuring the smooth operation of IT systems. Her tenure spans six years, during which she has contributed to the efficiency of IT services in Fairfield, Ohio.
Education and Expertise
Angela Martin holds an Associate of Science (A.S.) degree in Electronic Engineering from ITT Technical Institute-Dayton. She furthered her education at Bellevue University, where she earned a Bachelor of Applied Science (BASc) in Web Development from 2020 to 2021. Additionally, she obtained an Associate's degree in CIS - Web Development from Sinclair Community College between 2017 and 2020. Her educational background supports her expertise in IT and technical support.
Background
Angela Martin has a diverse professional background in IT support and technical roles. She began her career as a Technical Systems Coordinator at Meijer, where she worked for 14 years. She then served as a Technical Support Engineer at ICAD for two years, followed by a six-year tenure as IT CRM at Premier Health Partners. Prior to her current position, she worked as a Help Desk Technician at The Bon-Ton Stores, Inc. for three years.
Achievements
Angela Martin is recognized for her ability to provide outstanding on-site and remote assistance in complex technical environments. She specializes in troubleshooting and maintaining artificially intelligent medical decision engines. Additionally, she has developed technical and operational training programs for hospital and medical equipment applications, demonstrating her commitment to enhancing technical proficiency in healthcare settings.