Ben Ploetz, Cpcu
About Ben Ploetz, Cpcu
Ben Ploetz is a Loss Control Field Director at The Cincinnati Insurance Companies, where he has worked since 2021 in the Austin, Texas Metropolitan Area. He has extensive experience in the insurance industry, having held various roles at State Farm from 1998 to 2015 and 2018 to 2021, including positions in claims, human resources, and underwriting.
Work at The Cincinnati Insurance Companies
Ben Ploetz has been serving as Loss Control Field Direct at The Cincinnati Insurance Companies since 2021. In this role, he is responsible for overseeing loss control operations within the Austin, Texas Metropolitan Area. His position involves assessing risks and implementing strategies to mitigate potential losses for clients. His experience in loss control contributes to the company's commitment to providing comprehensive insurance solutions.
Previous Experience at State Farm
Prior to his current role, Ben Ploetz accumulated significant experience at State Farm, where he worked for over 17 years in various positions. His roles included Field Property Claims Representative, Auto Underwriting Team Leader, Human Resources Business Analyst, and Property Claims Pricing Specialist. This diverse background provided him with a comprehensive understanding of insurance operations and claims management.
Education and Expertise
Ben Ploetz earned a Bachelor's degree in Criminal Justice/Law Enforcement Administration from Texas State University. His educational background supports his professional expertise in risk assessment and claims management. He has developed specialized knowledge in Xactimate pricing and has created and taught courses related to estimating, file documentation, and customer service.
Professional Skills and Contributions
Ben Ploetz has spent five years as a business analyst, focusing on identifying operational gaps and needs within organizations. His responsibilities included creating solutions for workflows, addressing training needs, and ensuring compliance with industry standards. He also conducted file audits and resolved contractor disputes, demonstrating his analytical skills and attention to detail.
Training and Development Initiatives
Throughout his career, Ben Ploetz has been involved in training and development initiatives. He has taught corporate claims school, sharing his expertise with colleagues in the industry. His commitment to education is evident in the courses he has created and delivered, which focus on essential skills such as estimating and customer service.