Brian Wilder

Brian Wilder

It Service Manager Data Management \ Robotic Process Automation @ The Cincinnati Insurance Companies

About Brian Wilder

Brian Wilder is an IT Service Manager specializing in Data Management and Robotic Process Automation at The Cincinnati Insurance Companies, where he has worked since 2017. He has a background in contract negotiations, audit processes, and training program coordination, with previous roles at Delta Funding, Lumenate, and LogicalisUS.

Work at The Cincinnati Insurance Companies

Brian Wilder has been employed at The Cincinnati Insurance Companies since 2017, currently holding the position of IT Service Manager specializing in Data Management and Robotic Process Automation. In this role, he has successfully created the Intelligent Automation Center of Excellence, leading a team that completed three robotic process automation initiatives within the first 18 months. These initiatives resulted in the elimination of 10,000 manual process hours for claims and commercial lines associates. Wilder previously served as an Infrastructure Administrator at the same company from 2008 to 2013.

Education and Expertise

Brian Wilder studied at Miami University, where he achieved a degree in Information Systems Management. His educational background provides a strong foundation for his expertise in IT service management, data management, and robotic process automation. Wilder's experience includes developing extensive audit processes for the Data Management team, ensuring successful annual audits and compliance with the Sarbanes-Oxley Act (SOX).

Professional Background

Before his current role, Brian Wilder held various positions in the IT sector. He worked as a Systems Administrator at Delta Funding from 1999 to 2008, gaining nine years of experience. He then served as a Service Delivery Manager at Lumenate from 2014 to 2017 in the Cincinnati Area, KY. Prior to his current position at The Cincinnati Insurance Companies, he worked as a Manager of Managed Services Operations at LogicalisUS for one year in West Chester, Ohio.

Achievements in Cost Savings and Training

Brian Wilder managed contract negotiations with three vendors simultaneously, achieving a total savings of $1.2 million for The Cincinnati Insurance Companies over five years. Additionally, he coordinated a DBA training program aimed at application and development teams, which facilitated a self-service support model. These initiatives reflect his commitment to operational efficiency and cost management.

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