Chantae Eaton
About Chantae Eaton
Chantae Eaton is a Senior Case Manager at The Cincinnati Insurance Companies, where she has worked since 2013. She holds a Bachelor's degree in Creative Writing from Southern New Hampshire University and plays a key role in training, system testing, and agency outreach.
Work at The Cincinnati Insurance Companies
Chantae Eaton has served as a Senior Case Manager at The Cincinnati Insurance Companies since 2013, marking over 11 years in this role. Based in Fairfield, OH, she plays a crucial role in the policy issue department. As a backup 1035 specialist, she provides specialized support when required, ensuring efficient operations within the team. Her responsibilities include overseeing the training of returning employees, which enhances team capabilities and promotes a smooth integration process.
Education and Expertise
Chantae Eaton earned a Bachelor's degree in Creative Writing from Southern New Hampshire University, completing her studies from 2018 to 2022. Prior to this, she obtained her High School Diploma from Hamilton High School, graduating in 2002. Her educational background equips her with strong communication skills, which are essential in her role as a Senior Case Manager.
Background
Chantae Eaton's professional journey includes significant contributions to The Cincinnati Insurance Companies, where she has developed expertise in case management and policy issues. Her role requires her to occasionally travel for agency visits and bi-annual sales meetings, which helps strengthen the company's outreach and relationship-building efforts.
Achievements
Chantae Eaton has been involved in several key initiatives at The Cincinnati Insurance Companies. She tested the Lifepro Digital Suite, collaborating with project managers and testers to identify system weaknesses and suggest improvements prior to the program's launch. Additionally, she played a vital role in assisting with information recovery after the sudden closure of a main exam vendor, ensuring a seamless transition for agents and clients.