Emily Cobb
About Emily Cobb
Emily Cobb is a Commercial Underwriter Assistant at The Cincinnati Insurance Companies, where she has worked since 2021. She has a background in customer service and account management, having held various positions at Barclaycard and other companies prior to her current role.
Work at The Cincinnati Insurance Companies
Emily Cobb currently serves as a Commercial Underwriter Assistant at The Cincinnati Insurance Companies, a position she has held since 2021. In this role, she is responsible for supporting the underwriting team in evaluating and processing commercial insurance applications. Prior to her current position, she worked as a Corporate Account Specialist at the same company from 2019 to 2021, where she managed corporate accounts and facilitated customer relations.
Previous Experience at Barclaycard
Emily Cobb worked at Barclaycard as a Retention Specialist for three months in 2019. In this role, she focused on customer retention strategies to enhance client loyalty. Additionally, she held the position of Customer Care Manager at Barclaycard from 2017 to 2019, where she managed customer service operations and ensured high levels of customer satisfaction.
Educational Background in Criminal Justice
Emily Cobb earned her Bachelor's degree in Criminal Justice and Corrections from Miami University. She attended the university from 2012 to 2017, completing her studies over five years. This educational background provided her with foundational knowledge applicable to her roles in customer service and underwriting.
Early Career and Retail Experience
Before entering the insurance industry, Emily Cobb gained experience in retail management. She worked as a Floor Manager at LUSH Fresh Handmade Cosmetics North America from 2015 to 2017, overseeing store operations and staff. Her early career also includes positions at PetSmart as an Associate from 2014 to 2015 and at Jacks Aquarium & Pets as a Sales Associate from 2013 to 2014, where she developed customer service skills.