Erica Franklin
About Erica Franklin
Erica Franklin is an HRIS Manager at The Cincinnati Insurance Companies, where she has worked since 2018. She has a diverse background in human resources and social work, with previous roles including HRIS Analyst and Commercial Lines Underwriter.
Current Role as HRIS Manager
Erica Franklin serves as the HRIS Manager at The Cincinnati Insurance Companies, a position she has held since 2018. In this role, she is responsible for overseeing the Human Resource Information System, ensuring data integrity, and optimizing HR processes. Her tenure at the company has been marked by a focus on improving HR technology and systems to enhance employee experience and operational efficiency.
Previous Experience at The Cincinnati Insurance Companies
Prior to her current role, Erica Franklin worked at The Cincinnati Insurance Companies in various capacities. She served as an HRIS Analyst from 2015 to 2018, where she contributed to the management of HR data systems. Before that, she was a Commercial Lines Underwriter from 2013 to 2015, focusing on underwriting processes. Her experience at the company spans a total of five years, providing her with a comprehensive understanding of HR operations and insurance underwriting.
Background in Social Work and Child Services
Erica Franklin has a background in social work, having earned a Bachelor of Science degree from Miami University, where she studied from 2003 to 2007. Before transitioning into HR roles, she worked at Hamilton County Job and Family Services in various positions, including Consumer Specialist - Childcare and Children's Services - Intake. This experience provided her with valuable insights into social services and child welfare, enhancing her skills in communication and client management.
Education and Training
Erica Franklin completed her high school education at the School for the Creative and Performing Arts, where she focused on Vocal Music, graduating in 2003. She then pursued higher education at Miami University, obtaining a Bachelor of Science degree in Social Work in 2007. This educational background has equipped her with a strong foundation in social services and human resources.
Early Career in Child and Family Services
Before her roles in HR, Erica Franklin began her career at Hamilton County Job and Family Services, where she worked from 2008 to 2011. During this period, she held positions such as Home Provider Specialist and Consumer Specialist - Childcare. These roles involved direct interaction with families and children, allowing her to develop skills in case management and support services.