Jacob Schaber
About Jacob Schaber
Jacob Schaber is a Customer Support Analyst I at The Cincinnati Insurance Companies, where he has worked since 2021. He has previous experience in various roles, including as an intern at Technology Tailor Made and as a site assistant at Explosion Fitness Solutions.
Work at The Cincinnati Insurance Companies
Jacob Schaber has been employed at The Cincinnati Insurance Companies as a Customer Support Analyst I since 2021. In this role, he is responsible for providing assistance and support to customers, addressing inquiries, and resolving issues related to insurance products and services. His position involves utilizing communication skills and technical knowledge to ensure customer satisfaction.
Previous Experience in Customer Support and Management
Prior to his current role, Jacob Schaber worked at Technology Tailor Made (formerly known as CDM Computers) as an Intern and Computer Repair Assistant from 2019 to 2021. He gained valuable experience in technical support and customer service. Additionally, he served as a Site Assistant and Assistant to Manager at Explosion Fitness Solutions from 2014 to 2015, where he supported management operations. His experience also includes working as a Concession Attendant at National Amusements from 2016 to 2017.
Education and Expertise
Jacob Schaber studied at the University of Kentucky, where he focused on Information Communication Technology. He earned a Bachelor of Science (BS) degree from the Department of Communication, completing his studies from 2015 to 2020. This educational background has equipped him with skills in communication and technology, which he applies in his current role.
Background in Customer Service Roles
Jacob Schaber has a diverse background in customer service roles, beginning with his position as a Concession Attendant at National Amusements. He transitioned to a management support role at Explosion Fitness Solutions, where he assisted in daily operations. His experience in these positions laid the foundation for his technical support role at Technology Tailor Made, further enhancing his customer service skills.