Juriene Nicole Jones
About Juriene Nicole Jones
Juriene Nicole Jones is a Senior Claims Specialist with extensive experience in the insurance industry, currently working at The Cincinnati Insurance Companies since 2018. She has a strong background in customer service, training, and team collaboration, and holds a Bachelor's degree in Business Administration from Morgan State University.
Work at The Cincinnati Insurance Companies
Juriene Nicole Jones has been employed at The Cincinnati Insurance Companies as a Senior Claims Specialist since 2018. In this role, she applies her extensive experience in claims management to handle complex cases. Her commitment to maintaining confidentiality and integrity is evident in her approach to customer service. Jones utilizes her exceptional organizational, written, and communication skills to meet customer needs effectively.
Previous Experience in Insurance
Before joining The Cincinnati Insurance Companies, Juriene Jones held various positions in the insurance industry. She worked at Liberty Mutual Insurance as a Senior Customer Care Representative from 2013 to 2015. Prior to that, she served as a Claims Representative at Travelers from 2015 to 2018. Her career began at Nationwide Insurance, where she held multiple roles, including Senior Claims Representative I and II, and Home Care Representative, from 2001 to 2011.
Education and Expertise
Juriene Jones earned her Bachelor's degree in Business Administration and Management from Morgan State University, where she studied from 1996 to 2001. Her educational background provides a solid foundation for her career in the insurance sector. Additionally, her experience in training and facilitation highlights her capability to mentor and guide others, enhancing her team's performance.
Skills and Professional Attributes
Juriene Jones possesses strong organizational, written, and communication skills, which are essential for her role in claims management. She demonstrates the ability to work well under pressure and effectively manage multiple tasks, contributing to her success in meeting production and time service goals. Her skills in cross-functional team building promote collaboration and efficiency within her team.